At Tanaqul, we appreciate your interest and concerns about the privacy of your data online. This policy is intended to help you understand what data we collect from you when you visit our website or use our mobile app, and how we handle that personal data.
Browsing:
We did not design this site or application to collect your personal data from your computer or smartphone while you browse the site or use the Tanaqul mobile app. Only the data you provide yourself is used, with your knowledge and consent.
Internet Protocol (IP) address:
Whenever you visit any website, including this website, the host server will record your IP address, the date and time of the visit, the type of internet browser you use, and the URL of the website that referred you to this site.
Online Surveys:
Our online surveys enable us to collect specific data such as your views and feelings about our site. Your feedback is of paramount importance and is appreciated as it enables us to improve our site. You are free to choose whether to provide your name and other data.
Links to other sites on the Internet:
Our site and app may contain links to other websites. We are not responsible for the data-collection practices of those sites, and you may review their own privacy policies.
Disclosure of information:
We maintain the privacy and confidentiality of all personal data we receive at all times. This information will be disclosed only if required by law, or when we believe in good faith that disclosure is necessary to comply with the law or to defend and protect the proprietary rights of this site or its beneficiaries.
Data needed to perform transactions you request:
When we need any data from you, we will ask you to provide it directly and voluntarily. This information helps us contact you and fulfil your requests wherever possible. When you sign in or verify your identity through Nafath, we receive your basic identity details, such as your name and ID number, and we keep records of your share ownership. Data you provide will not be sold to any third party for marketing purposes without your prior written consent, unless it is aggregated data used for statistical or research purposes that cannot be used to identify you.
When you contact us:
All data you provide is treated as confidential. Data you submit when you contact us is used to respond to your inquiries, feedback or requests.
Disclosure of information to any third party:
We will not sell, trade, rent or disclose any information to any third parties outside this site or our mobile app. Information will only be disclosed if an order is issued by any judicial or regulatory authority.
Modifications to this Privacy Policy:
We reserve the right to modify the terms of this policy when necessary. Amendments will be posted on this page.
Contact us:
You can reach us through the Contact Us link on our website, or at policy@exit.sa.